Your support agreement includes unlimited customer support via phone and e-mail. We are eager to help you with any question at any time. We pride ourselves on our quick response time and helpful answers. While this works in most instances, we have had clients who request a more comprehensive experience.
Some of our clients have requested on-site training. These training sessions are multifaceted and offer many benefits including:
- You can invite as many people as possible to attend the training
- We will sit down in front of Lodge-ical, go through each menu pick and provide a detailed explanation of the value and use of each
- Training is personalized to ensure all specific questions and issues are addressed.
- We will make time for the client to sit down at the keyboard to practice data entry
- Conversation is encouraged among the entire group to discuss the details of your daily workflow
- At the end of the session, you should feel very comfortable with all of the features and how you will implement each into your daily routine
We offer training classes via the internet using the online meeting tool, GoToMeeting®. The benefits of this training method include:
- Classes are limited to 5-10 students
- Classes are held in a 2 hour time frame to keep your attention
- Individuals will benefit from our instruction without leaving the comforts of their office or home
- No travel expenses will be incurred
- Students will have the opportunity to share ideas and ask questions among other clients with similar business models